About Us
FAQs and Policies
How do I order?
Usually I work in batches! I own a separate grooming business in New Hampshire so I haven’t had a lot of time to make any covers, but when I do, email subscribers are first to know. Subscribe to the newsletter to get exclusive info and updates! You can also follow me on Instagram @Kelsie.Kreates for a lot of info, but the newsletter will have more info and sooner.
When will my order ship?
It depends on the way the shop was restocked. Sometimes I restock with ready to ship covers and sometimes I do a round of pre-orders. Pre-orders will take anywhere from 4 to 8 weeks. I will specify on the listing the exact shipping estimates before each restock. As soon as your order is shipped, you will receive an email with tracking info.
Do you ship international?
I currently only ship to the US and Canada. I hope to soon be able to offer international shipping, but I’m still working out the kinks even with just shipping inside the US.
What will you offer in your next restock?
If I am doing a restock with ready ship covers, I will always do previews of the covers offered in each restock in my Instagram stories. I post the photos of each cover, the size, the listing name, and the pricing. You can see all the details and individual markings each one has. If I’m doing a round of pre-orders, I don’t generally show them before they ship. Cover size and type varies each time. Since I’m limited to what I can make, I try to offer different sizes